Service interruption Sunday, July 15, 2018

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We'll be interrupting some of our services on Sunday, July 15, from 6am to 12pm, in order to bring you two new Interac e-Transfer® features—Autodeposit and Request Money.

  • With Request Money, you can ask anyone in Canada to send you the money they owe.
  • With Autodeposit, transfers sent to you can go right into your account without having to answer a security question.

These new features will be ready to use in Online Banking starting Monday, July 16. They will be available to use through the mobile app later next week.

Please review the service interruption details below for Sunday, July 15, 6am to 12pm, and plan accordingly. 

Member Contact Centre

  • Will be open from 9am to 5pm (with limited service until 12pm). Call 1.877.378.8728.

Member Card®

  • Will work for purchases and at ATMs, but limits may be lower. Best to save large purchases for later in the day.

Servus Mastercard®

  • Will work normally

Online banking, mobile banking and TeleService®

  • Will not be available

That's from 6am to 12pm on Sunday, July 15. Thanks for your patience.

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