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Online banking security 

Servus Credit Union has implemented measures to provide a safe and secure online banking service. We are constantly monitoring our computer systems to ensure that there has been no security attack or unauthorized access.

Here are some key ways in which Servus Credit Union protects you:

  • Your online banking password: Special software monitoring everyone's password allows only a few unsuccessful attempts before locking access to your account.
  • Encryption technology: Servus Credit Union uses 128-bit encryption technology that scrambles information transmitted over the Internet. In order to use online banking, your computer must use a browser that supports 128-bit encryption.
  • Firewalls: Servus Credit Union uses firewalls to screen all in-bound and out-bound messages to ensure that only legitimate banking commands are able to pass through to the online banking system. Any messages that don't meet strict requirements are rejected, and the session is terminated. This technology stops hackers from gaining access to our site and to your personal data.
  • Reimbursement: Servus Credit Union will fully reimburse you if you lose money in online or mobile banking due to unauthorized access to your accounts. To ensure reimbursement, you must fulfill your responsibilities to protect yourself and your personal information. See the section below.

How you can help

As a user of the Internet and online banking services, you play an important role in protecting your information.