Alternate services during postal disruption

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Members are facing a definite possibility of a break in postal services beginning October 22. Servus has made plans to ensure members have continued access to their financial information.

The best option is to sign up for online and mobile banking to get access to your statements and accounts anytime, anywhere. Check out all the benefits of online banking and sign up by calling 1.877.378.8728 or visiting the nearest branch.

We also recommend that Credential clients sign up for digital access at to access their investment account information online or via a mobile app.

During a postal stoppage

  • Regular mailings - Servus will hold most information normally mailed to members, such as statements, until postal service starts again.
  • Time sensitive transaction - Servus will contact members by phone about business such as loan renewals and payments.
  • Payments to members - Servus will use alternate methods to send funds. Fees may apply.
  • Mastercard payments - Members are responsible for making their minimum monthly Mastercard payment.

If you have any questions, contact us at 1.877.378.8728 or by visiting the nearest branch.

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