You can open an account however is most convenient for you: online or in-branch.
Opening an account online is a simple process and will only take a few minutes. We'll ask for some personal details including your Social Insurance Number (SIN), a valid email address and a phone number.
We partner with Canadian credit bureaus, who will be using your information to help us confirm your identity. These partners are trusted national guardians of personal information such as your name, address, social insurance number and credit card details and other information that we may use to confirm your identity. The information being validated is already in their files and will not be shared with anyone.
Here’s what you need to bring: your Social Insurance Number card and two pieces of identification, one of which must be photo ID (see below for examples of acceptable ID). You must present the original ID, not a photocopy. Expired identification is not accepted.
Bring at least one piece of ID from the following group:
Valid Canadian passport
Canadian birth certificate
Canadian driver’s licence
↓ Government of Canada issued ID:
Certificate of Indian Status
Old Age Security card
Military ID card
Canadian Citizenship card or Certification of Naturalization
Permanent Resident card or a Citizenship and Immigration Canada form IMM 1000, IMM 1442, or IMM 5292
Canadian Firearms licence
↓ Provincial or territorial ID card issued by:
Saskatchewan Government Insurance
Insurance Corporation of BC
Department of Service Nova Scotia and Municipal Relations
Department of Transportation and Public Works of the Province of Prince Edward Island
Service New Brunswick
Department of Government Services and Lands of the Province of Newfoundland and Labrador
Department of Transportation of the Northwest Territories
Department of Community Government and Transportation of the Territory of Nunavut
Provincial or territorial Health Insurance card (cannot be used in ON, P.E.I. or MB
If two pieces are not available from the above list, then one piece of ID from above list and one piece of ID from the following list may be accepted:
- Employee ID card with a photo, from a known employer
- Student ID card
- Debit card or bank card with name and signature on it
- Canadian credit card with name and signature on it
- Canadian National Institute for the Blind (CNIB) client card with photo and signature on it
- A valid foreign passport