Important Servus Credit Union information that may affect you.
Servus provides up-to-date information about changes that may affect your banking, such as changes in branch hours, upgrades and service interruptions. Servus also warns you when we become aware of email and telephone scams in Alberta so you won’t be caught off guard.
The latest alerts:
Banking system outage - Sunday, February 16 from 8a.m. to 9a.m.
February 14, 2014
Service Disruption: High call volume
January 20, 2014
Updated: Service Disruption January 18 and 19
January 2, 2013
Service Disruption on November 10 and 11
November 8, 2013
Rememberance Day branch hours
November 7, 2013
Banking system maintenance on Sunday, October 27
October 27, 2013
Thanksgiving branch hours
October 9, 2013
Processing Error affecting Members in South-Central Alberta
August 2, 2013
Extended hours to help flood affected members
July 2, 2013
Supports available for members affected by flooding
June 25, 2013
Member Alert - Servus ATM and Point-of-Sale lines are now online Apr 27, 2013
Member Alert - Scam Text Message
Changes to MasterCard and Chequewise MasterCard cards
Good Friday branch hours
Servus monitors transactions made with your debit card for signs of fraud
Servus will stop circulating pennies on February 4, 2013
Canadian Credit Union Members Targeted in Phishing Scam
Member Alert - CUETS financial cardholders
Member Contact Centre is currently experiencing higher than normal call volumes.
On March 26, CUETS became aware that information from some MasterCard and Chequewise credit cards was compromised.
Fraud Alert - Please be advised of a fraudulent email to credit union staff and members attempting to collect credit card information.
Starting January 2, 2012 Buyer Protection insurance will no longer be provided on Member Card debit card purchases
No changes for members as result of change to Servus MasterCard provider
Servus not impacted by Alberta Central and Central 1 merger discussions
Property Tax Payment Deadlines
Serving Slave Lake Members
Member alert - financial aggregation services
Electronic pick pocketing
ARN Network ends
Warning to Servus MasterCard cardholders
Important notice for all Member Card cardholders
Warning to Choice Rewards cardholders
PIN reversal hoax