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Home»About Servus»News»Alerts


Important Servus Credit Union information that may affect you.

Servus provides up-to-date information about changes that may affect your banking, such as changes in branch hours, upgrades and service interruptions. Servus also warns you when we become aware of email and telephone scams in Alberta so you won’t be caught off guard.


The latest alerts:


Servus online banking not affected by “Heartbleed” bug

April 11, 2014

Service Interruption - Sunday, April 13 from 6am to 11am

April 9, 2014

Banking system outage - Sunday, February 16 from 8a.m. to 9a.m.

February 14, 2014

Service Disruption: High call volume

January 20, 2014

Updated: Service Disruption January 18 and 19

January 2, 2013

Service Disruption on November 10 and 11

November 8, 2013

Rememberance Day branch hours

November 7, 2013

Banking system maintenance on Sunday, October 27

October 27, 2013

Thanksgiving branch hours

October 9, 2013

Processing Error affecting Members in South-Central Alberta

August 2, 2013

Extended hours to help flood affected members

July 2, 2013

Supports available for members affected by flooding

June 25, 2013

Member Alert - Servus ATM and Point-of-Sale lines are now online Apr 27, 2013

Member Alert - Scam Text Message

Changes to MasterCard and Chequewise MasterCard cards

Good Friday branch hours

Servus monitors transactions made with your debit card for signs of fraud

Servus will stop circulating pennies on February 4, 2013

Canadian Credit Union Members Targeted in Phishing Scam

Member Alert - CUETS financial cardholders

Member Contact Centre is currently experiencing higher than normal call volumes. 

On March 26, CUETS became aware that information from some MasterCard and Chequewise credit cards was compromised.

Fraud Alert - Please be advised of a fraudulent email to credit union staff and members attempting to collect credit card information.

Starting January 2, 2012 Buyer Protection insurance will no longer be provided on Member Card debit card purchases

No changes for members as result of change to Servus MasterCard provider

Servus not impacted by Alberta Central and Central 1 merger discussions

Property Tax Payment Deadlines

Serving Slave Lake Members

Member alert - financial aggregation services

Electronic pick pocketing

ARN Network ends

Warning to Servus MasterCard cardholders

Important notice for all Member Card cardholders

Warning to Choice Rewards cardholders

PIN reversal hoax

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