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Home>About Servus>News>Alerts
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Important Servus Credit Union information that may affect you.

Servus provides up-to-date information about changes that may affect your banking, such as changes in branch hours, upgrades and service interruptions. Servus also warns you when we become aware of email and telephone scams in Alberta so you won’t be caught off guard.

The latest alerts:

2016 Canada Day branch hours
June 16, 2016

Notice of service fee change for US accounts
June 15, 2016

Watch out for phishing emails
May 23, 2016

2016 Victoria Day branch hours
May 23, 2016

Update: Servus Credit Union supports Fort McMurray
May 4, 2016

Service interruption Saturday, May 7, 2016
April 25, 2016

Service interruption Sunday, April 3, 2016
March 15, 2016

2016 Good Friday branch hours
March 11, 2016

March is Fraud Prevention Month!
March 2, 2016

Notice of service fee changes
March 1, 2016

Family Day branch hours
January 28, 2016

2015 Christmas and New Year’s Holiday Hours
December 7, 2015

Look out for prize pitch scams
December 3, 2015

Servus’s TFSA terms and conditions have changed.
November 30, 2015

Remembrance Day branch hours
October 27, 2015

Service Interruption: 10pm, October 24, to 8:30am, October 25
October 16, 2015

Thanksgiving branch hours
September 24, 2015

Revised RRSP and RRIF terms and conditions
September 1, 2015

Labour Day branch hours
August 20, 2015

Heritage Day branch hours
July 13, 2015

Member New Account Survey – your opinion counts
June 30, 2015

Donation account for Constable Daniel Woodall
June 12, 2015

Canada Day branch hours
June 12, 2015

Service Interruption: June 6, 11pm to June 7, 7am
June 4, 2015

Service interruptions this weekend
May 20, 2015

Victoria Day branch hours
May 1, 2015

New Member Card debit cards
March 27, 2015

Notice of banking plan and fee changes
March 25, 2015

Good Friday branch hours
March 20, 2015

March is Fraud Prevention Month!
March 2, 2015

INTERAC e-Transfer outage this Sunday
February 6, 2015

2015 Family Day branch hours
February 2, 2015

Introducing servusmillennial.ca for the millennial crowd
December 31, 2014

Announcing new website to replace youngfreealberta.com
December 22, 2014

Holiday Season Branch Hours
December 8, 2014

Service Interruption: December 14, 6am to 10am
December 8, 2014

Heads up! The Young & Free chequing account name is changing
December 8, 2014

High Call Volumes at our Member Contact Centre
November 25, 2014

Having trouble logging in to online banking?
November 24, 2014

Confirm User ID before Logging In to Mobile Banking
November 23, 2014

New Business Online Banking Starts Sunday
November 21, 2014

New Member Agreement effective November 24, 2014
November 18, 2014

UPDATE: Service Interruptions - November 22 and 23
November 13, 2014

Remembrance Day branch hours
October 24, 2014

Online and Mobile Service Interruption
October 1, 2014

Thanksgiving Day branch hours
September 26, 2014

Potential Compromise of MasterCard® credit cards and Chequewise® MasterCard® cards
September 19, 2014

Service Interruption - Sunday, September 7
August 28, 2014

Protect yourself from phone number spoofing.
August 5, 2014

Canada’s anti-spam legislation (CASL) and the Foreign Account Tax Compliance Act (FATCA)
June 30, 2014

Mobile and online banking maintenance - Sunday, June 1 from 6 a.m. to 8 a.m.
May 29, 2014

Statement and Cheque Images Unavailable
May 22, 2014

High Call Volumes at Member Contact Centre
May 20, 2014

Victoria Day Branch Hours and Service Interruptions
May 5, 2014

Servus online banking not affected by “Heartbleed” bug
April 11, 2014

Service Interruption - Sunday, April 13 from 6am to 11am
April 9, 2014

Banking system outage - Sunday, February 16 from 8a.m. to 9a.m.
February 14, 2014

Service Disruption: High call volume
January 20, 2014

Updated: Service Disruption January 18 and 19
January 2, 2013

Service Disruption on November 10 and 11
November 8, 2013

Rememberance Day branch hours
November 7, 2013

Banking system maintenance on Sunday, October 27
October 27, 2013

Thanksgiving branch hours
October 9, 2013

Processing Error affecting Members in South-Central Alberta
August 2, 2013

Extended hours to help flood affected members
July 2, 2013

Supports available for members affected by flooding
June 25, 2013

Member Alert - Servus ATM and Point-of-Sale lines are now online Apr 27, 2013

Member Alert - Scam Text Message

Changes to MasterCard and Chequewise MasterCard cards

Good Friday branch hours

Servus monitors transactions made with your debit card for signs of fraud

Servus will stop circulating pennies on February 4, 2013

Canadian Credit Union Members Targeted in Phishing Scam

Member Alert - CUETS financial cardholders

Member Contact Centre is currently experiencing higher than normal call volumes. 

On March 26, CUETS became aware that information from some MasterCard and Chequewise credit cards was compromised.

Fraud Alert - Please be advised of a fraudulent email to credit union staff and members attempting to collect credit card information.

Starting January 2, 2012 Buyer Protection insurance will no longer be provided on Member Card debit card purchases

No changes for members as result of change to Servus MasterCard provider

Servus not impacted by Alberta Central and Central 1 merger discussions

Property Tax Payment Deadlines

Serving Slave Lake Members

Member alert - financial aggregation services

Electronic pick pocketing

ARN Network ends

Warning to Servus MasterCard cardholders

Important notice for all Member Card cardholders

Warning to Choice Rewards cardholders

PIN reversal hoax