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As a member of a dynamic Retail Branch team, the Member Service Representative (MSR) plays an integral role in the delivery of superior personalized service to our member-owners. They facilitate a variety of member transactions and build long term relationships with members by building trust and demonstrating credibility, reliability, and integrity. MSR’s respond to member and potential member inquiries, analyze and identify needs and then present or refer the product or service which best meet those needs.
Servus Credit Union customers are member owners; therefore, our Customer Service Representatives are referred to as Member Service Representatives.
Initial employment would be on a permanent, part-time basis working 30-35 hours per week (4-5 shifts) serving in and around Edmonton as part of our Member Service Representative (MSR) Relief Pool. Advantages to working in the relief pool include the opportunity to make an impression on different supervisors and managers, increasing your network of colleagues, and giving you the time to find a branch where you really enjoy working. Many of Servus’ employees have started their careers as a MSR, so this entry level position is a great opportunity to start your new financial career! As this is a roving position, access to a vehicle to be mobile and flexible about transferring between branch locations within City of Edmonton and rural surrounding branches, is mandatory.
Edmonton and area
Customer/Member Service; Sales/Sales Support
$15.71 - $21.84 per hour
At Servus, our employees are our most valuable assets.
We offer continued growth and career advancement and reward employees for their efforts and achievements.